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Terms of use

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By accessing and using our website, you agree to be bound by the following terms and conditions. In these Terms, a reference to ‘’us’’, ‘we’ or ‘our’ refers to Lumae Skin and reference to “you” refers to the consumer. By visiting our site and purchasing from us, you comply with our terms of use and agree to be bound by these following terms and conditions.

Use of our website:

You agree that you will:

  • Not transfer any worms/ viruses or any code of destructive nature
  • Not upload content that is unlawful
  • Not advertise, market or promote material or other unauthorised commercial such as spam
  • Not upload content which is secured by copyright, patent, trademark or any other proprietary right unless you have written consent from the possessor and where applicable, include appropriate acknowledgment
  • Not imitate another individual or establishment
  • Not upload content that defames, harasses, bullies or intimidates others
  • Not upload content that disputes illegal activities


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Any products purchased outside of the advertised time frame set out by Lumae Skin will not be eligible for the promotional price. Where there is no promotion period specified, the relevant promotion will end when it is discontinued on Lumae Skin platforms. Lumae Skin is not liable for compensating any current promotional price that has been missed by you at Check Out.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

The products listed on this website may have limited quantities and are subject to return or exchange only according to our Return Policy which is in compliance with Australian Consumer Law.


This website is not a substitute for medical acne treatment, however we do advise to consult your dermatologist before the purchase of any products listed. Your dermatologist should address any concerns, medical questions and queries regarding the possible treatment of any medical condition. Lumae Skin does not, and is not, able to give or intend to give any answers to your medical-related questions. This website does not replace any medical professional resource.

Lumae Skin does not represent themselves as an industrial-grade beauty product nor is this implied. Acne reduction results from the product will vary from person to person and will be different depending on the number of times the product is being used with compliance of the instruction manual provided. The product is not suitable for removal of severe or dark scarring, damaged skin (including sunburn and infections), nor is it recommended for cases of severe acne or whilst taking medication to treat skin/skincare. Microdermabrasion is recommended for the rejuvenation of the skin by shifting the dead dull cells through lymphatic drainage.

By placing an order through Lumae Skin you accept all risks associated with the product. You agree that Lumae Skin will not be held liable for any unexpected results, or complications that may arise as result of product usage.

Lumae Skin have ensured that a conscious effort has been made to display accurate colours and images of our products that appear on the website and all other social media platforms. We cannot guarantee that your device’s display of any colour and size will be accurate.

We reserve the right, but are not obligated to, limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the discretion of Lumae Skin. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

We do not warrant that the quality of any products, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


Lumae Skin will not be held responsible if information made available on the site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting a professional, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own discretion.

Lumae Skin reserves the right to modify the contents of the site at any time however, there is no implied obligation to update any information on our site. Individuals agree that it is your responsibility to monitor changes to the site.

Third Party Sites

We may provide links or references to third party websites, apps or other social media platforms (Third Party Sites) that we do not own or control. We do not endorse, monitor or have any control over the content provided on Third Party Sites or the practices of the persons who control the Third Party Sites. Accordingly, the accessing of any Third Party Sites is carried out entirely at your own risk and we do not accept any responsibility for the content, use or availability of the Third Party Sites.

General Terms

These Terms are governed by and is to be construed in accordance with the law applicable in New South Wales. Where changes are made to the terms or product consumers will be notified electronically through our website or other social media platforms. If directly applicable, consumers will be notified through electronical means of communication.

Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts of New South Wales, Australia and any courts which may hear appeals from those courts in respect of any proceedings in connection with these Terms.
To the applicable extent permitted by the law governing New South Wales, you agree to any information, notice, originating process or document relating to our website being given by electronic communications.

If any provision of these Terms are prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be eliminated from these Terms and deemed ineffective as far as possible without amending the remaining provisions of these Terms, and shall not in any way affect any other circumstances of or the validity or enforcement of these Terms.

We may assign our rights and/or obligations pursuant to these Terms to any person without providing notice to you

Any failure or delay by us to exercise a power or right does not operate as a waiver of the power or right. A waiver is not effective unless in writing. A waiver of a power or right is effective only in respect of the specific instances to which it relates and for the specific purpose for which it is given.

These Terms are still deemed effective, irrespective of whether you have discontinued accessing our website or have had any account that you may have with us deleted or suspended for any reason.